Refund & Customer Satisfaction

Quality Issues

• If there’s a print defect or a production error, contact us and include clear photos of the issue.
• Depending on the situation, we may offer a reprint, replacement, or refund.

Custom Work & Approved Proofs

• Because custom products are made to order, refunds may be limited after you approve a proof or once production begins.
• Please review proofs carefully — spelling, phone numbers, QR destination, and all details.

How to Request Help

1. Email us at [email protected].
2. Include your order reference (if available), a brief description, and photos.
3. We’ll respond with next steps and available resolutions.

We may ask for the item to be returned in certain cases (e.g., replacements), depending on your location and the nature of the issue.